The following articles apply to researchers.

A UC San Diego Health / Sciences managed device is defined as follows: Any Computing Device (laptop, desktop, tablet, etc...) which is in the process of being monitored and optimized for the intent of performance, security, availability, and support. This generally includes, but is not limited to, the installation of a pre-configured Operating System (OS), and implied Policies by the UC San Diego Health / Sciences Information Services Team.

Microsoft Teams is a collaboration platform that allows you to chat, share files, and hold meetings all in one application. It is integrated and built on top of other Office 365 applications including OneDrive, SharePoint Online, and your cloud email Calendar. It is available for free to all faculty and staff of UC San Diego Health.

Network Services provides turnkey network infrastructure to UC San Diego Health. We connect your devices, wired and wireless, to our internal network and to the rest of the world via the internet. 
Details about Microsoft OneDrive migrations.
Procurement of IT End User computing equipment (desktop/laptop – Windows/Apple), peripherals, and accessories. Non-Standard items can be requested/reviewed. Quotes Provided. Works with VAR and IT Procurement on Processing/Charging equipment orders.
Target Audience:
Modifications/Updates to existing phone services in Health Supported/Managed Buildings. Managed locations only.
Removal/decommissioning of unused equipment. Managed locations only.

An audience engagement tool that works in PowerPoint, Keynote, and Google Slides and is available for current UC San Diego Health Sciences faculty, staff and students.

View the Poll Everywhere sheet for all the details.

Target Audience:

Health Information Services maintains a simplified set of Standardized hardware offerings, however, we also realize that these solutions may not meet 100% of our customers specifications/needs. For this reason we have alternative options in which to obtain the right hardware that meets your needs as well, reducing Risk and maintaining Security standards.

Get Help

Call for Helo

Call for Help

(619) 543-4357

Available 24/7/365

Best option for immediate support.

 

Email Support

Email Support

[email protected]

Available 24/7/365

24 hour response turnover time

It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.

Inbox Ticketing

Self-Service Ticketing

Visit our on-line portal at 3help.ucsd.edu to submit:

Requests
Differs from Incidents in that these are asks. e.g. "I need a printer," "I need a Group Email," "I need a consult for purchasing a device".

Incidents
Differs from Requests in that these are brake-fix scenarios. e.g. "My computer crashed," "I can't login to my computer," "I have no network connection". 

It is recommended that you do not use this option for immediate support needs. Remember to include a current direct contact in case we need clarification.